SMS Opt-In & Consent
Effective August 16, 2026
Billy is a personal AI assistant. Each account holder gets one dedicated phone number that their assistant uses to reach them, and messaging is strictly one-to-one between the assistant and that single account holder.
The opt-in itself happens inside a signed-in account, so this page reproduces it exactly as a user sees it — the screen, the control, and the disclosure wording shown at the moment consent is given — so it can be reviewed without an account.
How a user opts in
- They create a Billy account at www.billylives.com.
- They open Settings → Channels and choose Set up, which provisions one phone number to their account. The same number serves both texts and calls.
- The Text toggle appears, switched off. The consent disclosure below is displayed beneath it before it is enabled.
- They switch Text on. Turning that toggle on is the consent, and nothing is sent to a number whose owner has not turned it on.
The opt-in screen
This is the Channels screen at step 3, before consent is given:
Phone
+1 (555) 010-4477
One number — texts and calls both arrive here.
The number shown is illustrative; each account is assigned its own. The disclosure text is verbatim what the product displays.
Program disclosures
Who is messaging you
Your own Billy assistant, from the one number provisioned to your account. Messages are only ever sent to the authenticated owner of that account, at the number they entered themselves.
What you'll receive
Conversational replies, reminders and follow-ups you asked for, results of work you asked Billy to do, and account notifications. There is no marketing and no promotional content.
How consent is collected
Only by the account holder turning on the Text toggle for their own verified number, inside their signed-in account. We never buy, rent, import, or otherwise obtain phone numbers from third parties or purchased lists, and consent is never a condition of purchase.
Message frequency
Message frequency varies and depends on how you use Billy.
Cost
Message and data rates may apply. Billy does not charge for the texts themselves; your mobile carrier's standard rates apply.
How to opt out
Reply STOP to any message. You will receive one confirmation and nothing after that. Reply START to resume. You can also switch the same Text toggle off, or remove your number, in your Billy settings at any time.
How to get help
Reply HELP to any message, or email support@billylives.com.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and is not guaranteed.
Privacy
See our Privacy Policy. We do not sell or share your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text message originator opt-in data and consent will not be shared with any third parties.
Sample messages
- Billy here: you asked me to remind you about the 3pm call with [name]. Want me to pull up the notes from last time? Reply STOP to unsubscribe, HELP for help.
- Billy: I finished the research you asked for on [topic] and left a summary in your workspace. Reply STOP to unsubscribe.