Consumer Health Data Privacy Policy
Effective Date: October 5, 2026
This Consumer Health Data Privacy Policy supplements our Privacy Policy and applies to residents of Washington and Nevada regarding data that may be considered “consumer health data” under applicable state law. “Billy,” “we,” “us” and the “Services” have the meanings given in our Privacy Policy.
What Is Consumer Health Data?
“Consumer Health Data” is defined under the Washington My Health My Data Act and Nevada SB 370 to include information that identifies or could reasonably be linked to a consumer and relates to past, present, or future physical or mental health status.
Our Data Practices
Consumer Health Data we collect. We collect the following categories of Consumer Health Data:
- Health and fitness data from health apps you connect, such as sleep, heart rate and activity data
- Inferences about your health and wellbeing drawn from that data, such as signs of stress or fatigue
- Health information you share with Billy in conversations, messages or files
- Voice recordings, and voiceprints if you turn on voice recognition, which these laws treat as biometric data
- Precise location information that could indicate that you are seeking health care services
- Voice recordings, and voiceprints if you turn on voice recognition, which these laws treat as biometric data
Sources. We collect Consumer Health Data from you, from the health apps and devices you connect, and from the Services’ analysis of that information.
Why we collect and use it. We use Consumer Health Data to provide the assistance you request, such as suggestions based on your sleep or activity, to operate and secure the Services, and to comply with the law. We do not use Consumer Health Data for advertising, and we do not use it to train or fine-tune AI models.
Consent. We collect Consumer Health Data only with your consent, which you give when you connect a health app or turn on a health data source. You can withdraw your consent at any time by turning that source off or disconnecting the app in your settings. For voiceprints, we ask for your separate consent when you turn on voice recognition, and you can withdraw it by turning voice recognition off.
How We May Disclose Consumer Health Data
We may share Consumer Health Data with the following categories of recipients:
Recipient |
Description |
|---|---|
Service Providers |
Vendors who help us operate our Services, including data hosting, customer support, and security operations |
AI Model Providers |
Providers of the AI models that power the Services, including the provider you select and any provider we use by default or as a backup, which process Consumer Health Data on our behalf to respond to you and carry out tasks |
People and Businesses You Direct |
People and businesses you ask Billy to contact, when a task you request involves your health information |
Business Transfers |
In connection with a merger, acquisition, reorganization, bankruptcy, or other change of ownership or control |
Law Enforcement |
To comply with legal process, help prevent or detect crime, protect safety, or establish or defend legal claims |
We Do Not Sell Consumer Health Data
We do not sell Consumer Health Data, and we will not do so without first obtaining your consent.
Your Rights
If you are a resident of Washington or Nevada, you have the following rights regarding Consumer Health Data:
Your Right |
How to Exercise It |
|---|---|
Right to Know |
Contact us at support@billylives.com with “Consumer Health Data Request” in the subject line |
Right to Withdraw Consent |
Turn off the health data source or disconnect the app in your settings, or contact us at support@billylives.com |
Right to Delete |
Contact us at support@billylives.com or follow the deletion process described in our Privacy Policy |
Right to Appeal |
Contact us at support@billylives.com with “Consumer Health Data Appeal” in the subject line. If we deny your appeal, you may contact the Washington or Nevada Attorney General |
Contact Us
To exercise your rights or for questions about this Consumer Health Data Privacy Policy, please contact us at support@billylives.com.